1. Return Period
Customers may request a return within 30 days from the date the order is delivered. Requests submitted after 30 days may not be accepted.
2. Return Requirements
To be eligible for a return, items must meet the following requirements:
- Items must be unused and unworn.
- Items must be in their original condition.
- Items must include original packaging and any included accessories.
- Customers must provide order information when requesting a return.
3. Return Process
Customers must contact our customer service team before sending any return. After receiving return approval, customers may ship the item to the following return address:
1902 Front Street #223
Meridian, MS 39301
4. Return Shipping Responsibility
Customers are responsible for return shipping costs when the return is requested due to personal reasons, such as incorrect size selection, change of mind, or ordering the wrong item.
PEAK VALUE STORE LLC will cover return shipping costs only when the item received is defective, damaged, or incorrect due to our error.
5. Refund Processing Time
Once the returned item is received and inspected, approved refunds will be processed within approximately 3 business days.
6. Refund Method
Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider or financial institution.
7. Non-Returnable Conditions
Returns may not be accepted for items that have been worn, washed, damaged by the customer, or returned without prior approval.
8. Contact Information
For return or refund questions, please contact us:
Address:
1902 Front Street #223
Meridian, MS 39301
Phone:
9402765629
Email:
joseph@peakvaluestorellc.com